Frequently Asked Questions

What would you like to know?

When you donate, the anonymous check box is at the bottom of the donation form where you fill in your name, address and credit card information.

For donations made online to the REEL Thanks Challenge, an automated tax receipt will be issued immediately to the email address provided on the donation form. If you did not recieve your tax reciept, please check your spam folder. If it is not there, please email [email protected]

We do currently allow tours at our Burnaby warehouse facility, located at 8345 Winston Street. If your VFD group would like to come and tour the GVFB, please reach out to our Digital Fundraising Officer, Andre, at [email protected].

To request a tour, please confirm the following:

  • Which REEL Thanks Challenge team you are a part of
  • How many people you would like to bring on the tour
  • Your preferred dates and times for the tour

Please note that the GVFB cannot guarantee that our staff or facility will be available for your requested date. We are also unable to accommodate tours at short notice or on days when we are distributing from our Burnaby location. Thank you for your understanding.

You can physically bring your cheques or mail your cheques to the GVFB Burnaby head office. Cash can only be accepted in person at the GVFB Burnaby head office. Please DO NOT mail your cash donations. Cheque and cash donations can be added to your REEL Thanks Challenge team total.

Please email [email protected] to request an “Offline Donation Form” to be attached to your cheque or cash donations to ensure your donation is attributed to the correct fundraiser.

Please fill out the “Offline Donation Form” fully and accurately to ensure that tax receipts can be sent to the correct person and address. Please note that for all cheques and cash donations, the minimum donation amount eligible for a tax receipt is $20. For online donations, there is no minimum donation amount to be eligible for a tax receipt.

Please bring or send cheques to:

Greater Vancouver Food Bank - Virtual Food Drive
8345 Winston St, Burnaby, BC V5A 2H3

Payable to: Greater Vancouver Food Bank

You can bring your cash donations to the same address. Our office hours are Monday to Friday, 8:30am to 4:30pm except for statutory holidays. We encourage you to call our Development Line at 236.992.1899 or email at [email protected] before doing so to ensure that someone is available in office to collect your donation.

he REEL Thanks Challenge (RTC) is an annual two week long fundraising event, presented by the Directors Guild of Canada, in support of the Greater Vancouver Food Bank. After a pause in 2023, the REEL Thanks Challenge returns for 2024! This will be the 11th year for the RTC and it has raised a total of $1,790,064 since its inception.

The RTC is structured like a contest where different film and television productions around British Columbia compete to see who can raise the most money. The donations that these teams raise is greatly magnified through daily sponsored prizes from various organizations that support this great cause.

This year the event will be running from October 1st to 11th. Everybody is encouraged to get involved and support the Greater Vancouver Food Bank to provide healthy food to those in need.

With each donation, 81% is allocated to food purchasing and distribution, specialized nutrition programs for babies, children, and seniors, as well as warehouse operations. Just under 19% supports administration and fundraising. This is well within the guidelines set by the Canada Revenue Agency (CRA) for Canadian charities. 

The GVFB supports people struggling with food insecurity who live in Vancouver, Burnaby, New Westminster and on the North Shore. Food insecurity applies to individuals, couples and families who cannot afford the quality and quantity of food they need to avoid hunger. This can range from having to buy exclusively low-cost/low-nutrition foods or simply not being able to afford groceries at all because the bank account is empty. Food is often last on the list after critical, ongoing costs such as housing, utilities, and clothing are taken care of; we are here to help!

Yes! Share your support with a stylish cap or shirt. Our online store offers a variety of GVFB-branded items designed to help volunteers, team members, and everyone else share their love of the GVFB.

We're happy to help! Please contact Digital Fundraising Officer, Andre Poitras at 604-968-6433 or email us at [email protected] We are here to help and want you to be as successful as possible in your fundraising efforts. Thank you!